‘Outdoor Top Toys’ is our legal business trading name
- ‘Outdoor Top Toys’ is the name that will appear on cardholder statements
- ‘Outdoor Top Toys’ is the name advised on the payment record
- ‘Outdoor Top Toys’ is the name that will appear on your statement
- The legal name Outdoor Top Toys’ is registered in New Zealand
- The physical address of the Outdoor Top Toys’ approved place of business is:
Outdoor Top Toys
227b Ohaupo Road
- The Outdoor Top Toys business and customer service details are:
- Outdoor Top Toys is a New Zealand owned and operated business and all transactions will be billed in New Zealand dollars.
- This is not an on-going subscription. Every time a customer makes a purchase, this is counted as a separate transaction
- Telephone number: 021 423 266
- E-mail: firstname.lastname@example.org
- Outdoor Top Toys accepts credit card (Visa and Mastercard) payments
- Outdoor Top Toys will supply relevant payment information in the confirmation email and the delivery invoice
- Your account will be charged in NZD$
- All orders are charged in NZD.
- Delivery can take 5-10 working days from the time the payment has been processed and in the account of Outdoor Top Toys.
- If you are not 100% satisfied with your purchase we will happily accept your return under our 7 Day Money back Guarantee policy.
- Refunds/returns do not apply to products that are on special or have been discounted.
- Refunds/returns are not given to 'change of mind' sales.
- Contact us within 7 day from the purchase date on your invoice.
- At you cost, correctly return the goods to our warehouse in as new condition with all packaging (internal and external), accessories and manuals complete and in as new condition and accompanied by the original sales invoice.
- Outdoor Top Toys will refund the value of the goods as per the invoice and at our discretion (shipping cost is not included).
- Our 7 Day Money Back Guarantee does not apply to Faulty or Damaged goods. Faulty or Damaged goods are processed under our Warranty Terms & Conditions
- Please note a restocking fee may apply if the goods are returned damaged or not in the same condition they were originally shipped in.
- DO NOT return the goods before first making contact with our Customer Service Team and receiving confirmation.
- To correctly send the goods back to us please include ON the package(s);
- Your Name
- The "Order Number" from the transaction
- Model name(s) and Accessories name(s) of the goods contained in each package
- To correctly send the goods back to us please include INSIDE the package(s);
- A printed original Invoice, or the Invoice number labelled adequately.
- The goods, packaged and in equal condition to when they were originally shipped (all packaging, internal and external, accessories and manuals complete and in as new condition)
- Goods must be returned correctly and received by us within 7 days from the purchase date on your invoice, otherwise they will not be accepted under the 7 Day Money Guarantee Policy.
- For additional information on our return policies, please contact our Customer Service Team on email email@example.com.